Privacy Policy

 

PRIVACY POLICY

 


At AELTRO, we are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).


AELTRO is a company based in Dubai, United Arab Emirates, operating from a Free Zone.


By using our Site, you agree to the practices described in this Privacy Policy.

 

 

 

1. PERSONAL INFORMATION WE COLLECT

 


When you visit the Site, we automatically collect certain information about your device and how you interact with our website, including:


Device Information

 

  • IP address

  • Browser type

  • Time zone

  • Cookies installed on your device

 


Browsing Activity

 

  • Pages viewed on the Site

  • Referring websites or search terms

  • How you interact with the Site

 


We collect this information using the following technologies:

 

  • Cookies: Data files placed on your device that may include an anonymous unique identifier. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

  • Log Files: Track actions occurring on the Site and collect data such as IP address, browser type, and page interactions.

  • Web Beacons, Tags, and Pixels: Electronic tools used to understand how users browse the Site.

 


When you make or attempt to make a purchase through the Site, we also collect certain information from you, including:

 

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

 


This information is referred to as Order Information.


For the purposes of this Privacy Policy, Personal Information includes both Device Information and Order Information.

 

 

 

2. HOW WE USE YOUR PERSONAL INFORMATION

 


We use your Personal Information to:

 

  • Process and fulfil your orders, including payment processing, shipping, and order confirmations

  • Communicate with you regarding your order

  • Screen orders for potential risk or fraud

  • Improve and optimize our Site through analytics and performance insights

  • Provide you with information or marketing communications related to our products and services, in line with your preferences

 

 

 

 

3. SHARING YOUR PERSONAL INFORMATION

 


We share your Personal Information with trusted third-party service providers to help us operate our business and deliver our services.


For example:

 

  • Google Analytics helps us understand how customers use the Site. You can learn more about how Google uses your Personal Information by visiting Google’s Privacy Policy or opt out via Google Analytics Opt-Out.

 


We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

 

 

 

4. BEHAVIORAL ADVERTISING

 


We use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.


You can learn more about targeted advertising by visiting the Network Advertising Initiative.


You can opt out of targeted advertising through:

 

  • Facebook: Ad Preferences

  • Google: Ad Settings

  • Bing: Personalized Ads

 


You may also opt out through the Digital Advertising Alliance’s opt-out portal.

 

 

 

5. MARKETING COMMUNICATIONS

 


If you have opted in, we may send you marketing communications via email or SMS.


You may unsubscribe at any time by:

 

  • Clicking the unsubscribe link in our emails or messages

  • Contacting us directly at info@aeltro.com

 

 

 

 

6. YOUR RIGHTS (EU RESIDENTS)

 


If you are a resident of the European Union, you have the right to:

 

  • Access the personal information we hold about you

  • Request corrections or updates to your personal information

  • Request deletion of your personal information

 


To exercise these rights, please contact us at info@aeltro.com.


We process your information to fulfil contracts (such as processing orders) or for legitimate business interests.

 

 

 

7. DATA RETENTION

 


We retain your Order Information for as long as necessary to fulfil your order and comply with legal or operational requirements.

You may request deletion of your data by contacting us.

 

 

 

8. DO NOT TRACK

 


Please note that our Site does not respond to Do Not Track signals from your browser.

 

 

 

9. CHANGES TO THIS POLICY

 


We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page.

 

 

 

10. CONTACT US

 


For more information about our privacy practices or if you have any questions, please contact us:


Email: info@aeltro.com